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Ecotrust Equity Audit

Project Highlights

Anonymous BIPOC employee interviews revealed cultural barriers

Policy review and DEI best practices created lasting improvements

Project Profile Summary

Focus: Belonging and inclusivity for employees

Methods: Employee interviews, policy review, DEI best practices

Follow-up: Two-year progress assessment

Building a stronger sense of belonging

CTW worked with Ecotrust to help their organization to create a stronger belonging environment for current and future employees from diverse backgrounds. We conducted confidential, anonymous interviews with BIPOC employees to get a sense of their comfort level at Ecotrust, and how they felt seen, heard, and respected.

Listening to employee experiences

We wanted to know more about the challenges they faced, as well as what they appreciated about working at Ecotrust. These interviews allowed us to see trends and patterns within the interviewee’s responses, which informed our recommendations for change and utilization of best practices. Ecotrust management also became more attuned to the organization’s cultural barriers that can inhibit a feeling of belonging among BIPOC employees.

We wanted to know more about the challenges they faced, as well as what they appreciated about working at Ecotrust. These interviews allowed us to see trends and patterns within the interviewee’s responses, which informed our recommendations for change and utilization of best practices.


Ecotrust management also became more attuned to the organization’s cultural barriers that can inhibit a feeling of belonging among BIPOC employees.

Policy review through an equity lens

We also conducted a thorough policy review, which included HR, Strategic Plan, and Equity Plan documents. Through an equity lens, we were able to advise Ecotrust on improving these documents with action items that centered BIPOC employees’ need to feel supported, trusted and accepted.

Tailored best practices and follow-up assessment

Finally, we assembled a detailed anthology of DEI best practices tailored to the specific needs of Ecotrust. These included DEI research studies, presentations, podcasts, training materials, and additional resources for Ecotrust to follow-up with employees. A final report included interview summaries, policy recommendations, and DEI best practices.


CTW was asked to return two years later to assess Ecotrust’s progress. We led focus discussion groups of BIPOC employees, and documented the positive areas of change, as well as areas that still needed improvement.

Unravelling the Challenge to Diversifying Oregon’s Natural Resource Boards and Commissions

Project Highlights

Identified barriers keeping BIPOC members from serving

Actionable recommendations: childcare support, stipends, employer engagement

Project Profile Summary

Focus: Representation in state boards and commissions

Methods: Interviews with board members and directors

Solutions: Childcare, financial support, employer flexibility

Understanding the lack of diversity

Meyer Memorial Trust tasked Verde with overseeing a project to learn more about why few BIPOC individuals serve on Oregon’s natural resource boards and commissions. CTW conducted this study by interviewing commission members and state directors of Oregon Dept of Fish and Wildlife, Oregon Watershed Enhancement Board, Dept of Environmental Quality, Dept of Agriculture, Division of State Lands, Oregon State Parks, and Oregon Dept of Forestry.


We found that these boards were composed of predominantly white members over 50 years old. Many were majority male by a large measure. We asked interviewees about the composition of their commissions and workforce, and efforts being made to meaningfully engage and support members of diverse communities. We also asked them why their boards and commissions were not more diverse in race, age and gender.

Barriers to participation

The main challenges cited were time away from work and family, lack of financial compensation, limited availability of days off for meetings. Many board and commission members are retired, or are business owners that don’t need to be present for day-to-day management of their businesses. Most have adult children.

We wanted to know more about the challenges they faced, as well as what they appreciated about working at Ecotrust. These interviews allowed us to see trends and patterns within the interviewee’s responses, which informed our recommendations for change and utilization of best practices.


Ecotrust management also became more attuned to the organization’s cultural barriers that can inhibit a feeling of belonging among BIPOC employees.

Recommendations for change

CTW made the following recommendations:

Make childcare available for prospective board and commission members with young children. This can can come in the form of an actual certified childcare specialist available for meetings, or financial support to the family to hire their own child care support

Provide a stipend for the time spent in board and commission meetings

Work with employers that may be hesitant to provide their employees the paid time off required to attend commission meetings. Employers should be supportive of their employee’s volunteer state service, and not require vacation time to be taken

Earth Advantage Equity Audit and Policy Review

Project Highlights

Employee and HR policy review with a DEI lens

Customized best practices list for future growth

Project Profile Summary

Focus: Employee diversity and homeowner outreach

Methods: Employee interviews, HR and job description review

Outcome: Tailored DEI resource library

Expanding services and employee diversity

Earth Advantage was planning for an expansion of its home energy conservation services to serve more low and moderate home owners from diverse backgrounds, and wanted to expand its employee diversity to better reflect the populations in its service area.

Employee and policy review

CTW interviewed Earth Advantage employees to assess their awareness of DEI efforts of their organization. We also reviewed their job descriptions and website through a DEI lens and make recommendations for positive changes. HR policies were reviewed and critiqued, with an emphasis on improving outreach, hiring and retention of employees from diverse backgrounds.

We wanted to know more about the challenges they faced, as well as what they appreciated about working at Ecotrust. These interviews allowed us to see trends and patterns within the interviewee’s responses, which informed our recommendations for change and utilization of best practices.


Ecotrust management also became more attuned to the organization’s cultural barriers that can inhibit a feeling of belonging among BIPOC employees.

Best practices for a stronger DEI framework

CTW also created a customized list of best practices and DEI resources to help the organization to make the shift to a more diverse and belonging organization.

DEI Survey of State Fish and Wildlife Agencies in Western States

Project Highlights

Surveyed 17 western states and Canadian provinces

Delivered state-specific reports with strategies for equity work

Project Profile Summary

Focus: DEI awareness in fish and wildlife agencies

Methods: Multi-state survey administration

Outcome: Progress reports and future strategies

Measuring awareness and progress

CTW co-directed the administration and dissemination of a DEI survey sent to 17 western states and Canadian provinces. The goal was for the fish and wildlife state agency employees to learn more about their agency’s DEI efforts, and provide support for future efforts that states could embark upon in the future.

Mixed responses across regions

The responses we received were mixed. We learned that a number of Western state fish and wildlife agencies were not familiar with DEI, and did not feel that equity work was a part of their agency’s mission. Others had made significant progress, and were integrating equity strategies into many aspects of their agency’s work.

We wanted to know more about the challenges they faced, as well as what they appreciated about working at Ecotrust. These interviews allowed us to see trends and patterns within the interviewee’s responses, which informed our recommendations for change and utilization of best practices.


Ecotrust management also became more attuned to the organization’s cultural barriers that can inhibit a feeling of belonging among BIPOC employees.

Delivering results and strategies

We provided individual state progress reports to the participating states, as well as ideas and strategies for additional equity work they could do in the future.

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Let's Build a
Better Future Together.

  • Inclusive

  • Strategic

  • Grounded

  • Impactful

  • Collaborative

  • Sustainable

  • Purposeful

  • Empowering

Let's Build a
Better Future Together.

  • Inclusive

  • Strategic

  • Grounded

  • Impactful

  • Collaborative

  • Sustainable

  • Purposeful

  • Empowering

Let's Build a
Better Future Together.

  • Inclusive

  • Strategic

  • Grounded

  • Impactful

  • Collaborative

  • Sustainable

  • Purposeful

  • Empowering

Let's Build a
Better Future Together.

  • Inclusive

  • Strategic

  • Grounded

  • Impactful

  • Collaborative

  • Sustainable

  • Purposeful

  • Empowering